Privacy Policy

Introduction

The Heartbeat Clinic is committed to protecting the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information from you when you visit our website, schedule an appointment, or communicate with us. 

This information may include, but is not limited to:

  • Name
  • Address
  • Phone number
  • Email address
  • Date of birth
  • Insurance information
  • Medical history and treatment information

Non-Personal Information

We may also collect non-personal information about your interaction with our website. 

This information may include:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited on our website
  • Date and time of your visit
  • Referring website

How We Use Your Information

Providing Services

We use your personal information to provide healthcare services, including scheduling appointments, diagnosing and treating medical conditions, and processing payments.

Communication

We may use your contact information to send you appointment reminders, information about our services, and other relevant updates.

Improving Our Services

We may use non-personal information to analyze website usage and improve our services and user experience.

Legal Compliance

We may use or disclose your information to comply with applicable laws, regulations, and legal processes.

How We Share Your Information

With Your Consent

We may share your personal information with third parties when we have your explicit consent to do so.

Service Providers

We may share your information with third-party service providers who assist us in providing our services, such as billing and payment processing, data storage, and IT support. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements

We may disclose your information if required by law or in response to a legal process, such as a court order or subpoena.

Protection of Rights

We may disclose your information to protect the rights, property, or safety of The Heartbeat Clinic, our patients, or others.

Marketing and Messaging Consent

No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
 

Data Security

Protection Measures

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure data storage.

No Guarantee

While we strive to protect your information, no security measures are foolproof, and we cannot guarantee the absolute security of your data.

Your Rights

Access and Correction

You have the right to access and correct your personal information. If you would like to review or update your information, please contact us.

Opt-Out

You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

Data Deletion

You have the right to request the deletion of your personal information, subject to certain legal exceptions. To request data deletion, please contact us.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about these privacy policy, please contact us at:
4541 Medical Center Dr, McKinney, TX 75069, United States
Phone: +1 214-504-9942
Email: [email protected]